If you made a deposit several hours ago and the funds have not yet appeared in your trading account, there is no need to worry - we will help you locate and process your funds. First, log in to your Profile and contact our Customer Support team, or send an email from your registered email address to support@mhmarkets.com. To help us investigate efficiently, please provide the following information:
- The trading account number you intended to deposit into
- Evidence of the deposit, such as a payment confirmation or receipt showing the date, amount, and beneficiary account, if possible
Once you contact us, our Customer Support team will begin the investigation immediately and keep you informed at every step. In most cases, a resolution is provided within a few hours.