At MH Markets, your safety is our top priority. We implement advanced security measures to ensure that your trading experience is secure and your funds remain protected. However, security is a shared responsibility: while we safeguard your account on our end, you also play an important role in keeping your information safe.
What Does MH Markets Do to Protect Your Account?
- Encrypted Transactions: All financial transactions are secured with industry-standard encryption to prevent unauthorized access.
- Regulatory Compliance: Our operations comply with international financial regulations to ensure transparency and security.
- Continuous Monitoring: Our systems actively monitor for unusual patterns to prevent fraud and unauthorized access.
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Segregated Accounts: Client funds are kept in separate accounts to ensure they are never mixed with company funds.
- Note on Fund Segregation: Segregation policies depend on your specific contracting entity, not the overall brand name. While segregation keeps client money separate from operating funds, it is distinct from bank-deposit protection or investor-compensation schemes and does not cover trading losses. Please contact official customer support to request your entity's written policy and confirm specific custody arrangements.
- Staff Training: We regularly train our team on anti-money laundering practices, phishing prevention, and the latest security threats to ensure they can effectively protect your interests.
How Can You Keep Your Account Safe?
- Always access your account through the official MH Markets website rather than through links supplied by unverified third parties.
- Create a unique, complex password and update it regularly. Do not use the same password for your MH Markets account, your email, and your other apps.
- Add an extra layer of security to your account by enabling 2-factor authentication.
- Never share your login details or verification codes with anyone.
- Always verify emails and links before clicking. We will never ask for your password via email.
- Log Out After Each Session, especially when using shared or public devices.
- Regularly check your account activity and report anything suspicious immediately.
Important:
If you notice any activity that you did not initiate, immediately contact our Customer Support team via Live Chat or reach out to your account manager. We will promptly block any suspicious activity on your account while we investigate and ensure that only you, as the account owner, have access.
If you notice any activity that you did not initiate, immediately contact our Customer Support team via Live Chat or reach out to your account manager. We will promptly block any suspicious activity on your account while we investigate and ensure that only you, as the account owner, have access.