Losing access to your registered email can prevent you from receiving important verification codes needed to log in or confirm account changes. To update your email address, follow these steps:
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Submit a Request from a New Email
- Send your email change request from a new, accessible email address (not your registered one) directly to our support team at support@mhmarkets.com
- Note: Requests cannot be processed via the Client Portal or by an Account Manager for security reasons.
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Complete Selfie Verification
- Mandatory when requesting from a new/unregistered email.
- Contact Support (If needed)
- For assistance, reach out to our Live Chat Support or support@mhmarkets.com.
Security Note: This process ensures your account remains protected against unauthorized changes though we are disabling withdrawals/internal transfers after changing any security procedures for 24 hours.