An OTP code is required for certain actions on your profile, such as changing your password or opening a new trading account. This security feature ensures your account remains protected and that all actions are properly authorized. Have not receive your email verification code? Try these quick checks:
- Make sure you clicked "Send verification code" button.
- Double-check the email address you entered for any mistakes.
- Look in your Spam or Junk folders. You can also search your inbox for an email titled "Verification Code".
- If you still haven’t received the code, click "Resend verification code".
- Please wait a few minutes, as delivery may take some time. The time can also depend on your data connection.
Tip
If you’ve requested a new verification code, make sure to use the latest one you received. Once you click “Resend verification code”, any previous code will no longer be valid.
If you’ve requested a new verification code, make sure to use the latest one you received. Once you click “Resend verification code”, any previous code will no longer be valid.
If problem continues, please contact our Customer Support team via live chat for further assistance via live chat on the website.