If you are logged out of the Profile page and do not remember your password, you can easily reset it by following these steps:
- Visit the login page
- Initiate password reset: Click "Forgot password?"
- Enter your registered email address
- Click "Send verification code."
- Complete security verification (e.g., image/captcha)
- Enter the verification code sent to your email, digits only.
- Confirm your new password
Tip:
Length: 6-18 characters
Must include numbers, uppercase and lowercase letters
Must include at least one special character (!@#$%&*^()-+_)
First and last character cannot be a space
Reset your Profile password with a new strong password, following the requirements
Note:
After the password change your withdrawals will be locked for 24 hours for security reasons.
After the password change your withdrawals will be locked for 24 hours for security reasons.