To maintain platform stability and fair access for all users, we enforce Hyper Activity Restrictions. These limits help prevent excessive server load caused by too many rapid transactions and apply on all MH Markets trading servers.
| MH Action | Threshold (per week) | Trader Action |
|---|---|---|
| Warning | 20,000 | Review and adjust your trading |
| Suspension | 40,000 | Contact your Account Manager or our Customer Support team to have your trading account unblocked. |
When your account begins generating an unusually high volume of server messages within a short timeframe, you will receive a warning email. At that point, you should take a moment to review your trading approach and identify frequent order changes that may be contributing to excessive message activity.
If message activity continues to rise and reaches a level of Suspension, trading on your account will be temporary deactivated. To restore trading access, you will need to confirm that you have adjusted your strategy. You can do this by contacting your Account Manager directly, or by logging in to your MH Profile and reaching out through Live Chat or by emailing support@mhmarkets.com.
The use of Expert Advisors (EAs) designed to trade micro lots with excessivewly high order frequence is strongly discouraged, as this behaviour places unnecessary strain on servers.
Examples of “Transactions”
To make it clear for clients, include examples like:
- Opening new orders
- Closing existing orders
- Modifying order details (e.g., price, quantity)
- Cancelling orders